Proudly Serving the Triad Area with Professional Restoration Services

Camel City Restoration, LLC is a general contractor out of Winston-Salem, NC specializing in restoration and mitigation and certified for both commercial and residential work. Since 2013, we have offered high-quality, 24/7 restoration work in mold remediation, water and flood damage, fire and smoke damage, trauma scenes, and reconstruction services.

We are dedicated to serving the Triad with an excellence and personal connection that only comes with a local business mindset. Over the years, we have developed strong relationships with our customers and a notable reputation within our industry. How? To us, it’s not just business; it’s personal. We are intentional about budgeting time for you and for the quality work you need.

Our Vision: Helping people in need through compassion, education, and the best skilled team in the Triad. We seek to be the most trusted, recognizable, go-to restoration company in North Carolina.

Our Mission: To get you back to your life quickly with minimal stress and with the highest quality of craftsmanship. Our focus is educating our clients on the restoration process. We will communicate in a timely manner even when the process doesn’t seem so timely, and we are always transparent so you can learn to trust us. Occasionally we slip-up; we’ll make it right!

Our Team

Kevin Hair

Owner and Founder

After graduating from college in 1995, Kevin relocated to the southeastern United States and began his career working for insurance companies in different capacities. Before entering into the construction side of the restoration industry, Kevin was an underwriter, claims field adjuster, and worked for a third party administrator. The last 6 years of his now 17 year career on the restoration side of the business has been as the owner of Camel City Restoration. He and Sarah, his wife of 22 years, have the goal of creating a legacy for their three children with the business. The industry has provided their family with many opportunities and he loves being able to make a difference in people’s lives. Kevin is actively involved at Two Cities Church, TrailLife Troop 942 leadership, and enjoys traveling and the outdoors. He holds certifications through the IICRC in fire, water, and mold and carries the company’s general contractors license.

Miranda Carey

Mitigation and Contents Manager

Miranda Carey is the Mitigation and Contents Manager for Camel City Restoration. She’s IICRC certified in water, microbial remediation and Fireline certified in contents. She is usually the first face you’ll see during the mitigation process. Miranda has a bachelors in Business Administration and knows how to guide customers smoothly during the process. Outside of her role with Camel City, she is a mom to a household of girls and her favorite pooch Ninja and is a devoted wife to her husband.

Tiffany Coward

Office Manager

Tiffany Coward has been with Camel City Restoration from the start, six years ago, and has served as Office Manager during that time. For the past 21 years, she has been in the construction business. For 16 of those, she has been involved with the restoration industry. She has three children and one lovely grandchild with two more twin grandchildren due in 2020. She loves being a meme.

Richard “Sandy” Porter

Estimator and Project Manager

A native of North Carolina, Sandy started work in the construction, maintenance, and management industries in 1978. In 1989, he returned to college and obtained his insurance adjuster’s license as well as his NFIP flood adjuster’s license with which he handled insurance claims until 2001. He then returned to the construction industry where he now works as an estimator and project manager to restore homes and commercial buildings for insurance related damage. He joined Camel City Restoration in 2019. Sandy is married to Elizabeth Porter and they have two children and four grandchildren. He has served as both a deacon and an elder in his church and enjoys trout fishing and playing his guitar and banjo.

Shannon Tuttle

Project Manager

Shannon Tuttle, one of Camel City’s project managers, is 41 years old and has 22 years of construction experience with 10 years of insurance restoration experience. Throughout his 20 years living in the triad and his time in this industry, he has also served as an exterior restoration business owner and a regional branch manager for the 9th largest residential roofing contractor in the U.S. Customer service is his priority when dealing with a loss because he understands the mix of emotions that come with having your daily life interrupted due to disaster. Shannon enjoys working on cars, spirit bikes, and computers and has an unhealthy affinity for slim jims.

Elizabeth Porter

Project Manager

Elizabeth started her career in the home improvement industry before moving over to the restoration industry in 1990. Since 1990, Elizabeth has succeeded in all areas of the restoration industry including large loss Project Manager, General Manager, Customer Service Manager along with Safety Management. Her expertise in fire, water, and mold restoration allows her to work with insurance companies to provide quality repairs and good customer service to our clients. Elizabeth enjoys her family, children, and animals and volunteers with organizations to assist children and the elderly. She has continued her education in the construction industry and is certified in lead, subrogation, fire, confined spaces, Osha 500 and Osha 510, Osha 10, Osha 30, and construction management along with further certifications related to the medical industry.

Jim Carey

Project Manager

Originally from New York, Jim moved to North Carolina in June of 1978 and settled in Winston-Salem. He has 42 years of experience in the construction industry and has spent 11 of those years specializing in restoration. He has been with us at Camel City Restoration for 6 years, since our opening. He is certified in fire and smoke odor control. Jim is happily married with two sons and loves to spend time with his seven awesome grandchildren.

Did You Know?
You Have the Right to Choose

People often don’t realize that they do not have to go with the companies recommended by their insurance, which are often nationally franchised companies with little quality guarantee. You can choose local companies that have quality guarantee and know how to put you first. We encourage you to be hands on with your insurance! You have a right to choose who is in your home, and Camel City Restoration has a great working relationship with insurance companies!

Climatized and Secure Warehouse Storage

Should your damage require that your personal property leave the climatized environment of your home, we have the answer. Our offices are attached to our climatized warehouse and you have the option to let us store your furniture for you. This means that your personal property will remain at temperatures between 67 and 72 degrees. Extreme changes in temperature or exposure to high or low humidity can have a negative impact on your personal belongings, so why choose an on site storage unit that does not offer regulated temperature? We also have 24/7 security through our warehouse cameras, installed to guard your possessions, and we scan each of your items so we know where they are located at any given time.

Our Certifications & Licenses

Collectively we hold industry certifications to perform at top levels in our field and we hold state licenses for lead remediation. North Carolina Lead Certified

  • North Carolina General Contractors License
  • IICRC – Fire & Smoke Restoration
  • IICRC – Odor Control
  • IICRC – Applied Microbial Remediation (MOLD)
  • IICRC – Water Damage Restoration
  • IICRC – Applied Structural Drying
  • IICRC – Carpet Cleaning Technician

Giving Back...

Camel City Restoration has always been very intentional about giving back to the community. As a local business, we feel it is not only our duty, but also our privilege to do so. We support (either through donation or sponsorship) the annual Young Life Golf Tournament, the AJ Linville Foundation, Salem Pregnancy, the NC Family Policy Council, the Winston-Salem Youth Chorus, and a South Little League baseball team.

We want you to know that in supporting us through your business, you are also supporting your community. Thank you!